If you have difficulty remembering your PIN number on your bank card, download the App for online banking to your phone (the bank staff will help you with this). When you open the App, there will a series of dots ( … ) next to the help option. Tap on this, and one of the options on the next page will be cards. One of the next options will be “view PIN”. You will be asked some additional questions for security purposes, e.g. expiry date & security number on the reverse of your card. But then your PIN will be revealed.